Shipping & DELIVERY
SHIPPING DESTINATIONS
We currently ship to the following countries:
- Austria · Belgium · Croatia · Czech Republic · Denmark · Finland · France · Germany · Ireland · Italy · Luxembourg · Netherlands · Poland · Portugal · Slovenia · Spain · Sweden
Don't see your country? Reach out at hello@erelongmen.com
DELIVERY TIMES
Estimated delivery times are as follows:
- The Netherlands: 2–4 working days
- European Union: 3–7 working days
Please note that delivery times are estimates and may vary during busy periods.
SHIPPING COSTS
Shipping costs are calculated at checkout and depend on the destination country.
Fare:
- Netherlands: €9.95
- European Union: €12.95
FREE SHIPPING
We offer free shipping on orders exceeding:
- €125 within the Netherlands
- €180 within the European Union
Free shipping thresholds are applied automatically at checkout.
ORDER DISPATCH
Orders are dispatched after payment has been received.
Once your order has shipped, you will receive a confirmation email with tracking information.
UNDELIVERABLE OR UNCOLLECTED SHIPMENTS
Please ensure that your shipping address is complete and accurate.
If a shipment is returned to us due to an incorrect address or failure to collect the parcel within the carrier’s holding period, we reserve the right to deduct the original shipping costs or return shipping costs from any refund issued.