Frequently asked questions
CAN I TRY ON UNDERWEAR OR SOCKS?
For hygiene reasons, briefs and socks cannot be tried on or returned once their packaging has been opened.
Where do you ship?
We currently ship within the European Union.
What is your return policy?
You may request a return within 14 days of receiving your order.
Returned items must be unworn, unwashed, unused, and returned with all tags and original packaging intact.
For more information visit our Shipping & Returns page.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address.
Fare:
- Netherlands: €9.95
- European Union: €12.95
Free shipping is available on orders exceeding:
- €125 within the Netherlands
- €180 within the European Union
Free shipping thresholds apply automatically at checkout.
How long does delivery take?
Estimated delivery times are:
- Netherlands: 2–4 working days
- European Union: 3–7 working days
Delivery times may vary during busy periods.
WHO COVERS RETURN OR EXCHANGE SHIPPING COSTS?
All return and exchange shipping costs are the responsibility of the customer.